Reference

Terms and Conditions That Apply to Your laskar22 Account

These terms set out what you agree to when you open and use a laskar22 account, including how payments via DANA, OVO, and GoPay are handled and what applies where local law permits access.

Account eligibility rulesDANA, OVO, GoPay wallet termsWithdrawal and deposit conditionsAccount suspension policyJurisdiction and access limits
laskar22 Terms and Conditions That Apply to Your laskar22 Account
TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause in these terms is unclear, or you need to raise a concern about your account, wallet transaction, or access eligibility, our support team handles policy queries directly. Reach us through the channels below and include your account reference for faster handling.

Team online

Live Chat

Open the chat widget from any page inside your account. Describe your terms query and include the transaction or account detail that applies so we can respond specifically.

Email Support

Send a written query to our support address found in the contact section of your account dashboard. Email is the preferred channel for formal terms disputes or correction requests.

Account Help Centre

The Help Centre inside your account lists common terms questions around DANA, OVO, and GoPay transactions, account limits, and withdrawal verification steps.

HOW WE OPERATE

Account Security, Data and How We Handle Your Details

These terms are backed by concrete account-level practices — not just policy language. Here is how we manage the four areas that matter most to your account and wallet experience.

Account Security Login is protected by OTP verification sent to your registered mobile number. Any suspicious access attempt triggers an automatic account review before the session continues.
Data Retention We keep your account and transaction data for as long as your account remains active and for a period after closure as required by applicable rules in eligible regions.
Wallet Verification Before your first withdrawal via DANA, OVO, or GoPay, we verify that the registered wallet name matches your account identity. This step protects your funds and prevents misdirected transfers.
Requesting Changes To update personal details, correct account information, or request data removal, contact support via live chat or email with your account reference and the specific change needed.

Common Questions About These Terms

These questions reflect what account holders commonly ask when reading through the terms. Each answer is specific to how laskar22 operates for eligible Indonesia regions.

These terms apply to every person who opens or uses a laskar22 account in a region where access is permitted under local law. Creating an account means you have accepted them in full.

We publish updates directly on this page. Continuing to use your account after an update takes effect means you accept the revised terms. We aim to flag material changes prominently at the top of this page.

If your account is suspended, pending wallet withdrawals are reviewed individually. Any eligible balance is returned to your registered DANA, OVO, or GoPay wallet after verification is complete.

Account access depends on local law in your region. You must not open an account if access is restricted or prohibited where you are located. Only one account per person is permitted under these terms.

Contact support via live chat or email with your account reference and the transaction date. We review wallet transactions — including DANA, OVO, and GoPay transfers — and respond with a resolution or explanation.

Where any part of these terms conflicts with a law applicable to your eligible region, that local law takes precedence to the extent required. The rest of the terms remain in effect.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.