Reference

How laskar22 Handles Your Personal Data

This Privacy Policy explains what data laskar22 collects when you open an account, make deposits via DANA, OVO or GoPay, and use our lobby — and exactly how we protect it. Availability of our services depends on local law and eligible regions, including Indonesia.

Account data protectedDANA, OVO, GoPay wallet data coveredCookie policy includedYour access rights explainedIndonesia-applicable scope
laskar22 How laskar22 Handles Your Personal Data
DATA HANDLING PRACTICES

How We Protect and Manage Your Data

Keeping your account data safe is an operational priority for us, not an afterthought. We apply SSL encryption across every page and every payment step, so data moving between your phone and our servers — whether you're topping up via GoPay or logging in with an OTP — is protected in transit. Account access is locked behind a one-time password sent to your registered mobile number each session, reducing the risk of unauthorised entry. Cookies we set are limited to session management and basic analytics; we do not use tracking cookies to build advertising profiles.

SSL Encryption

All data transmitted between your device and laskar22 is encrypted with SSL. This covers login, DANA or OVO deposit steps, and account profile updates.

OTP Account Access

Every login triggers a one-time password to your registered mobile number. No one can access your account without that code, even if they have your password.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to see which lobby areas need improvement. You can manage cookie preferences in your browser settings.

Data Retention Policy

We keep your account and transaction data only as long as required by applicable law or for legitimate account operation. Closed accounts are anonymised once retention periods expire.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to review, correct or remove the data we hold, our support team handles privacy requests directly. You can reach us through live chat inside the lobby, by email at the address shown in your account settings, or via our social channel. We aim to respond to data requests within a reasonable period and will confirm receipt so you know your query is in the queue.

Live Chat Open the chat widget inside your laskar22 account to raise a privacy request. Our team picks up queries and routes them to the right handler.
Email Support Send your data access or deletion request to the support email listed in your account settings. Include your registered mobile number for faster verification.
Account Help Centre Visit the Help section inside your account for common privacy questions, wallet data queries covering DANA, OVO and GoPay, and step-by-step data request forms.

Common Questions About Your Privacy Rights

These are the questions we get most from Indonesia account holders about how their data is stored, who can see it, and what they can do about it. If your question is not here, our support team can help directly through live chat or email.

We collect your name, email address and mobile number at registration. Once you deposit via DANA, OVO or GoPay, we also log transaction references to reconcile your account balance accurately.

No. We record transaction reference numbers only — not your wallet PIN, full account number or login credentials. Payment authentication happens inside your own e-wallet app, not on our side.

Yes. Send a data access request via live chat or the support email in your account settings. Include your registered mobile number so we can verify your identity before releasing any records.

Retention follows applicable local law. Once the required period ends and there are no open disputes or regulatory holds, we delete or anonymise your account data on a scheduled basis.

Access is restricted to staff who need it to operate your account — payments verification, support and fraud prevention teams. We do not share personal data with third-party advertisers.

We use session cookies for login continuity and basic analytics cookies to understand lobby usage. You can block or clear cookies in your browser or mobile settings at any time without losing your account.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.